Connect with your website visitors for free with the WP-Live Chat plugin by 3CX. With more than 1,900,000 downloads, WP-Live Chat is the most popular, effective and reliable live chat plugins for WordPress. Watch your conversions sky rocket by communicating directly with your website visitors in real-time.
Get WP-Live Chat by 3CX for free!
Our live chat plugin instantly gives you the ability to chat directly with existing or potential customers and website visitors in real-time. Agents can initiate a live chat with a visitor or vice versa. Increase your website conversion rates by providing real time live support and assistance.
Once the live chat plugin is activated, click on “Live Chat” in the left menu navigation. As soon as a visitor lands on your website, their details will be displayed in the live chat control panel. A live chat box will be displayed on their screen. If they fill out their details and click “Start chat”, a ringing sound will trigger in your live chat control panel. Once you accept the chat, you can converse with your visitor.
One of the most important tasks is to convert visitors into customers. Whether that’s by filling in your contact form or using your free trial, conversions matter. A lot. What better way to make sure you don’t lose a potential customer than by conversing with them real-time, while they’re still on your site.
You now have the choice to host your live chat on either your own website (using your own resources) or our live chat server (using our resources). Making use of our live chat server will improve your chat’s performance by up to 300% and reduce the load on your host.
WP-Live Chat by 3CX makes use of the external services listed below in order to add functionality to the plugin and enrich the user experience.
Once installed and activated, a link should appear in your left navigation panel within your WP-ADMIN section. Click on the “Live Chat” link and follow the on screen instructions.
Please review the live chat documentation on our website.
By default, yes, it connects to our own prioprietory Live Chat Servers to ensure high speed chat delivery & our activation server for automatic license provisioning. The plugin can be ran in on-premise mode which uses your own installation as the chat server, in this case, only the activation server is contacted.
Desktop notifications are notifications that will appear on the bottom right of your screen when a new live chat is received. This feature is supported in all browsers except Microsoft Edge.
Yes. This option is available on the live chat settings page.
You will be notificed of a new live chat by means of email, audio and desktop notifications.
Yes. To view the list of live chats you missed, go to ‘Live Chat’ -> ‘Chat History’
If you’re experiencing issues running WP-Live Chat by 3CX, please take note of the following:
If the live chat box still does not appear on your website, please go through the following steps:
Chat with your website visitors in real-time for free! Engage with your customers and increase…View Cart
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